Help and FAQs

Frequently Asked Questions

How Can We Help?

Below you will find a selection of the most frequently asked questions and answers , or for any other inquiries please email us using Contact Us Page.

When will my order arrive?

Depends on the chosen shipping company and the delivery manager, we provide a group of shipping managers based in different cities, it usually takes 1-3 days for the order to be confirmed.

Is there delivery outside the country?

Currently, the shipping companies we work with only deliver to certain countries and cities specified on the delivery page. If our logistics system allows it, and depends on product weight information and rates for international freight forwarders, we can send your order to the desired destination with additional costs included in the final invoice

In case of manufacturing defect of the product?

You must read the return policy to know the conditions of return and exchange, in the event of a defect on the product, it has been agreed to return, the shipping value of the company is calculated, and the freight came back. As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

Depending on availability, our store offers a delivery service for large quantity orders and there is a discount of up to 20% on certain products, under conditions and the final decision rests with TragetShop Commercial Team, which you can contact directly via the contact page and inquire about quantities.